Payment Policy for Calysonali Store

Effective Date: January 8, 2025

At Calysonali Store, we are committed to making your shopping experience seamless and secure. This Payment Policy explains the accepted payment methods, how payments are processed, and the safeguards we have in place to protect your financial information.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure flexibility and convenience for our customers:

Credit/Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Wallets and Online Payment Options:

  • PayPal
  • Apple Pay
  • Google Pay

Calysonali Store Gift Cards:

If applicable, you can use Calysonali Store gift cards to partially or fully pay for your order.

Buy Now, Pay Later (BNPL):

We offer flexible installment payment options through third-party providers (e.g., Afterpay, Klarna). Terms and conditions apply based on the provider’s policies.

2. Payment Authorization and Processing

When you place an order, your payment method will be authorized at the time of purchase to ensure sufficient funds are available. The actual charge will occur as follows:

  • Credit/Debit Cards: Funds will be charged when the order is confirmed.
  • PayPal and Digital Wallets: Payments are processed immediately upon confirmation.
  • Buy Now, Pay Later Options: Payment schedules will follow the terms set by the third-party provider.

You will receive an email confirmation once your payment has been successfully processed.

3. Taxes and Fees

Sales Tax:

Applicable sales tax is calculated based on your shipping address and added to the total during checkout.

Other Fees:

No hidden fees are charged by Calysonali Store. However, your financial institution may impose additional fees, such as currency conversion or international transaction charges, if applicable.

If you qualify for tax exemption, please contact us before placing your order and provide the required documentation.

4. Refunds and Cancellations

Refunds:

Refunds are issued to the original payment method used during the purchase. Once processed, refunds may take 5-10 business days to appear in your account, depending on your financial institution.

Order Cancellations:

  • Orders can be canceled without penalty before they are processed for shipping.
  • If the order has already shipped, cancellations are no longer possible. In this case, refer to our Return Policy for instructions on returning the product.

5. Secure Payment Processing

At Calysonali Store, the security of your payment information is our top priority. We employ industry-leading measures to ensure your data is protected:

  • SSL Encryption: All transactions are secured using SSL (Secure Sockets Layer) encryption to prevent unauthorized access to your financial details.
  • PCI Compliance: Our payment systems comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the secure handling of credit card information.
  • Third-Party Processors: We partner with trusted payment processors (e.g., Stripe, PayPal) to handle transactions securely and efficiently.

6. Fraud Prevention

To protect our customers and business from fraudulent activities, we may take the following precautions:

  • Orders flagged as suspicious may require additional verification (e.g., confirmation of billing details).
  • If we suspect fraud, we reserve the right to cancel the order and notify the cardholder.
  • Repeat offenders engaging in fraudulent activities may be permanently banned from shopping with us.

If your payment is declined or flagged for security reasons, please contact your bank or payment provider to resolve the issue. You may also contact our customer support team for assistance.

7. Currency

All transactions on calysonali.com are processed in U.S. Dollars (USD). If your card is issued in a different currency, your bank or payment provider may apply exchange rates and fees. Please check with your financial institution for details.

8. Payment Support

If you encounter issues during the checkout process or have concerns about your payment, our support team is here to assist you. Common payment issues include:

  • Declined transactions
  • Errors during checkout
  • Missing payment confirmations

Contact Us:

We’ll work promptly to resolve any issues and ensure your order is processed successfully.

9. Buy Now, Pay Later (BNPL)

For eligible orders, we partner with third-party BNPL providers like Afterpay or Klarna. This allows you to split your total payment into smaller, interest-free installments.

  • Eligibility: BNPL availability depends on your location, order value, and the provider’s terms.
  • Payment Schedule: Payment installments and due dates will be communicated by the provider upon approval.
  • Late Fees: Missed payments may result in late fees imposed by the BNPL provider.

If you have questions about a BNPL payment, please contact the provider directly.

10. Commitment to Transparency

At Calysonali Store, we believe in complete transparency with our customers. There are no hidden fees or unclear terms—what you see at checkout is exactly what you pay.

Thank you for choosing Calysonali Store. We are committed to providing you with a secure, enjoyable, and worry-free shopping experience.